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| Support Knowledge Base |
Showing 1-10 of 10 Records
- What is the current
system status?
All services are currently operating within
normal parameters.
- How do I publish my
Website with FTP?
If you are a Microsoft Windows user, you can
use FileZilla as the FTP program to publish
your Website. You can transfer files by simply
dragging and d ... [ more ]
- How do I upload my
Website files using LeapFTP?
To upload your Website files using LeapFTP please
follow the instructions below: 1. Please open
the Leap FTP program from your desktop. 2. Enter
y ... [ more ]
- How do I use Outlook
to check POP E-mail?
1. Please ensure that you have activated WebMail
and created your accounts through the Members
section of our site. 2. To set up WebMail/POP
Mail, ... [ more ]
- How do I design and
build my site?
There are three ways in which you may design
your site. The first way is to use a text editor
(i.e. Notepad) and use HTML (Hyper Text Markup
Language) ... [ more ]
- How do I transfer an
existing domain name?
To transfer an existing domain name, please
follow one of these options: Option 1 - Creating
a new Netfirms account 1. Click here to transfer
a doma ... [ more ]
- How do I activate my
E-mail services?
To activate your E-mail services, your domain
must be fully transferred and hosted by Netfirms
(typically 24-72 hours after registration or
initial tr ... [ more ]
- Why can't I see the
changes I made to my Website?
To see the changes that you made to your Website,
please upload the new files using FTP. Then
clear your browser's cache. Below are instructions
for c ... [ more ]
- How do I log into WebMail?
To log into Netfirms WebMail: 1. Direct your
web browser to http://webmail.netfirms.com .
2. Enter your E-mail address and password in
the approp ... [ more ]
- Why can't I set up
my E-mail accounts?
Once the process of transferring your domain
is complete (including transmitting that information
to our ISP) you will be able to login to the
Members ... [ more ]
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